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Here are a few of the questions we get from our customers.Read more of our FAQ
NewsKeepsake produces high-quality awards and article plaques for over fifty publications nationwide. We do not handle magazine subscriptions or distributions. Click the link in the bottom left-hand corner for subscription info.
If you’re ever unsure about the status of your order, please contact our customer service team. Note that it can take a few business days to acquire the content or artwork needed to print your order. Once we have the content, we will send you a digital proof to review and approve. Following this, we will begin the production process, which takes about 5-7 business days.
Sometimes. Please let us know which year you received your award. The availability of older award merchandise varies between publications, but we will do our best to assist you.
No, unfortunately, we cannot switch award designs between years.
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